What information do we collect from you?
We collect information from you when you create an account on our site, subscribe to our newsletter or via any other promotional activity you may engage with via our website or social media pages. When ordering or creating an account on our site, you may be asked to enter your name, e-mail address, date of birth, mailing and billing address or phone number.
What do we use your information for?
- To enhance and personalise your online experience with us.
- To improve our products, services and website based on your feedback.
- To ensure we meet a high level of customer service by responding to any support needs or service requests.
- To enable us to comply with any legal obligations
How do we protect your information?
We will keep all personal information we receive from you confidential.
We use eWAY to process all credit card payment both via our online payment portal, and for over the phone payments. We do not store your credit card information. eWAY is externally audited by BAE Systems Detica every year, who have verified eWAY as tier-one PCI DSS compliant. eWAY adhere to the highest security standards set by Visa and MasterCard and secure and protect your credit card data with military-grade software and servers. The eWAY site is audited daily by McAfee to eliminate vulnerabilities. Data is encrypted with Thales devices to offer the highest level of protection available.
Do we disclose any information to outside parties?
Cookies are small files that a site or its service provider transfers to your computers hard drive through your browser (when allowed by you). Cookies enable our site to recognise your browser so it can remember certain information and make your online experience more streamlined.
You have control over your cookies and turn off your cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
This policy was last modified in September 2014.
The Redletter Club
PO BOX 3081, West End QLD 4101
|07 3366 7473|